Make Better Decisions

Channeltivity provides powerful tools so you can analyze your portal activity and as a result make better decisions.

Especially in situations where your company's livelihood rests in the hands of resellers or distributors selling your products, you'll want to have every piece of information possible to know what they're doing. Channeltivity gives you the ability to plot activity of your portal user over time and drill down all the way to the user and file level to get the information that you need. You can view graphical download reports by group, user, the user's organization, file, folder and then export that data for further analysis.

For reseller partner portals/extranets, Channeltivity's activity reports can help detect problems in the reseller channel long before they might become apparent otherwise. The following screenshot gives an example where activity of Latin American Resellers has slumped. This could indicate:

  • economic change
  • internal problems or changes with the partner
  • increased competition
  • a product issue
  • a channel partner program issue
  • …etc.

(click for larger image)
 
Channeltivity's activity reporting component gives companies hard data on portal/extranet activity, which allows them to gage the effectiveness of their communications and take corrective action if necessary.